USCIS Offers Help to People Affected by Hurricanes
USCIS has sent out a notice about special services for hurricane-affected individuals (read on below). Note that it's possible to submit new fee waiver requests (due to current inability to pay), seek replacement of lost/damaged documents (such as a green card or citizenship certificate), and reschedule interviews and biometrics appointments.
USCIS offers immigration services that may help people affected by unforeseen circumstances, including disasters such as Hurricane Irma.
The following measures may be available on a case-by-case basis upon request:
Note: When making a request, please explain how the impact of Hurricane Irma created a need for the requested relief.
To learn how to request these measures or determine if an office is open, call the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833) or visit our USCIS Office Closings webpage.
If your InfoPass appointment was affected by this storm, you can reschedule your appointment online or by calling the National Customer Service Center at 800-375-5283 (TDD for the deaf and hard of hearing: 800-767-1833).
For more information about how we provide assistance to individuals affected by unforeseen circumstances, visit our Special Situations webpage or call the National Customer Service Center.
For more information about the federal government response to Hurricane Irma, visitusa.gov/hurricane-irma.